Is SantimPay live in production?

The SantimPay adapter is provider-ready and signature-verified. Production go-live requires merchant credentials in env config plus the live webhook URL registered with SantimPay.

How does VISCO know which provider a payment came from?

Each Payment row stores the provider key and the providerEventId from the webhook. Reconciliation reports group by provider so finance can see channel mix at a glance.

What if SantimPay is down on payment day?

Schools can keep multiple providers configured. The parent portal shows whichever providers are enabled; if SantimPay is unavailable, the parent picks Chapa, Telebirr, ArifPay, Stripe, cash or bank transfer.

What is the best school management system for Ethiopia?

VISCO is a multi-tenant SaaS school management system built specifically for Ethiopian schools, with first-class ETB finance, Amharic, integrated adapters for Chapa, Telebirr, SantimPay, ArifPay and Stripe, MoE-aligned calendar, Ethiopian Calendar (E.C.) support, and parent SMS in the languages parents actually answer in (EN, አማ, AR, OM, SO, TI, FR, AA).

How does VISCO handle data for multiple schools?

Every record carries a tenant_id (school) and where relevant a branch_id (campus). Database-level row guards plus application-layer middleware ensure no cross-tenant leakage. Each school owns its data and can export or anonymise it on demand.

Which payment gateways are supported for Ethiopian school fees?

VISCO ships provider-agnostic adapters for Chapa, Telebirr, SantimPay, ArifPay, and Stripe, plus journals for cash and bank transfer. Configure one or several from /admin/payments-providers; webhooks are signature-verified per provider, idempotent, and produce ledger-friendly receipts in ETB or USD.

Can parents pay school fees with Chapa, Telebirr, SantimPay, or ArifPay?

Yes. Each invoice can route to whichever provider you have configured. Chapa, Telebirr, SantimPay, and ArifPay are integrated as hosted-checkout adapters; the parent portal generates a one-tap link and the receipt is reconciled automatically when the webhook arrives.

Can our staff add new dropdown options without engineering?

Yes. Any select field can be marked extensible. Staff press the inline "+" to add an option (e.g., a new guardian relationship type or a local sub-city). The new value enters a pending-approval queue and is auto-translated for Amharic if missing.

Does the AI assistant ever touch our production database?

No raw SQL. The assistant uses an allowlisted set of read-only analytics tools tied to your tenant. Bulk-impact actions always require explicit human approval; every query is logged.

What languages does VISCO support?

VISCO ships first-party support for English and Amharic (with Noto Sans Ethiopic typography). Arabic, Afaan Oromo, Somali, Tigrigna, French, and Afar are available through a Google Translate language bridge in the app shell. Arabic renders right-to-left automatically. Form labels and dropdown options can be authored in both English and Amharic side-by-side.

Does VISCO work for multi-branch / multi-campus school groups?

Yes. Branches are a first-class concept — students, attendance, exams, fees, and reports can all be scoped per campus, and a school group can manage multiple branches from a single tenant workspace with branch-level roles.

How does VISCO handle weak connectivity in some campuses?

Teacher attendance can be entered offline and synced when connectivity returns. Submissions carry a clientId for idempotent replay, and bulk operations queue retries via BullMQ.

Finance · Aggregator

Reconcile school fees with SantimPay — one ledger, every channel

SantimPay routes parents through whichever Ethiopian wallet or bank they already use. VISCO ships a provider-ready SantimPay adapter that reconciles every SantimPay callback into the same Invoice + Payment rows as Chapa, Telebirr, ArifPay, Stripe, cash and bank.

SantimPay alongside Chapa, Telebirr, ArifPay, Stripe
One invoice, any provider — payer chooses
Signed webhooks · replay-protected
ETB-first finance with USD secondary
Audit log for every status transition
Reconciliation report per provider per period

SantimPay-native

Issue a SantimPay link from any invoice; the parent picks bank / wallet / card. The aggregator response reconciles back to one Invoice.

Provider mix view

Finance sees collection split by provider (Chapa vs Telebirr vs SantimPay vs ArifPay vs Stripe vs cash) per period.

Signed webhooks

HMAC verification + idempotency keys keep retries safe. Replay window protects against stale callbacks.

Audit-ready receipts

Every receipt shows line items, taxes, discounts, and the provider transaction id. PDF + CSV export.

Automated dunning

SMS reminders for overdue invoices in the parent's preferred language, with provider-specific deep links.

Aging buckets

Real-time view of 0-30 / 31-60 / 61-90 / 90+ day buckets per branch.

Frequently asked

Answers from real Ethiopian schools

Is SantimPay live in production?: The SantimPay adapter is provider-ready and signature-verified. Production go-live requires merchant credentials in env config plus the live webhook URL registered with SantimPay.
How does VISCO know which provider a payment came from?: Each Payment row stores the provider key and the providerEventId from the webhook. Reconciliation reports group by provider so finance can see channel mix at a glance.
What if SantimPay is down on payment day?: Schools can keep multiple providers configured. The parent portal shows whichever providers are enabled; if SantimPay is unavailable, the parent picks Chapa, Telebirr, ArifPay, Stripe, cash or bank transfer.

Keep exploring

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